Live Nation Jobs: VP,Head of Abuse Prevention
Job Summary:
WHO ARE WE?
Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 550 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000
artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com.
WHO ARE YOU?
Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!
THE TEAM
A Live Nation Entertainment, our goal is to maintain the trust and confidence of our fans, artists, employees and partners. Combined with maintaining the highest level of data security, our handling of information is designed to put the individual in control, ensuring that we handle their information in a way that best serves them and maintaining the highest level of security. Corporate Information Security and Privacy (ISP) identifies and reduces data protection risk, arming the business with industry-leading subject matter expertise as it builds the future of live.
THE ROLE
Reporting to the Chief Information Security and Privacy Officer, you will lead the Global Abuse Prevention team, joining as a senior leader in Corporate ISP. Live Nation Entertainment’s abuse prevention program aims to protect fan, client, and business interests from bad actors or those who deploy abusive digital behaviors designed to circumvent our controls that protect fair access to tickets.
WHAT THIS ROLE WILL DO
- Reporting directly to the Chief Information Security & Privacy Officer, be the ultimate accountable thought leader of a multi-disciplinary team of product, technology and data scientist abuse prevention specialists accountable for ensuring:
- Full coverage, visibility, and controls over access to online ticketing
- Improved defenses with account intelligence at the edge
- Clear policies and guidelines that include deterrents in the form of financial and/or criminal consequences
- Responsible for spearheading Live Nation Entertainment’s abuse prevention strategy, including the arms race against bot activity and other abusive online behaviors.
- Separate to the Fraud team, that also reports to the Chief Information Security & Privacy Officer, the team lead by this role of VP Abuse Prevention is specifically designed to focus on preventing and deterring online behaviors that attempt to disrupt consumer access to tickets to live events.
WHAT THIS PERSON WILL BRING
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- Be a thought leader in modern abuse prevention strategies and tactics with a minimum of 10+ years’ experience in the abuse prevention space.
- Have minimum 10+ years previous experience in heavily regulated industries such as Finance, Military or Government agencies preferred
- Minimum 7+ years’ experience in managing large multi disciplinary teams.
- 3+ years of previous experience in managing bot detection and incident response.
- Have a proven track record in policy creation, guidelines, data collection and process implementation.
- Be comfortable and experienced in advocating and explaining abuse prevention to both internal executives and external stakeholders such as clients, law enforcement and government officials.
- Work globally across time zones and cultures.
BENEFITS & PERKS
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Our motto is ‘Taking Care of Our Own’ through 6 pillars of benefits:
- HEALTH: Medical, Vision and Dental benefits for you and your family, including Flexible Spending Accounts (FSA) and Health Savings Accounts (HSAs)
- YOURSELF: Generous paid time off policy including paid holidays, sick time and paid days off for your birthday, Free concert tickets
- WEALTH: 401(k) program with company match, Stock Program
- FAMILY: New parent programs & support including caregiver leave and childcare cash, infertility support
- CAREER: Tuition reimbursement, student loan repayment internal growth and development programs & trainings
- OTHERS: Volunteer time off, crowdfunding network
Live Nation’s policy regarding vaccinations and masking related to a pandemic or other infectious disease control measures, acts of God, health and safety mandates and/or restrictions imposed by applicable local, state or federal governments has evolved over time. Currently, we strongly encourage employees to be fully vaccinated from such infectious diseases for which vaccinations are available. You are expected to follow Live Nation’s health and safety protocols and policies as they change from time to time.
EQUAL EMPLOYMENT OPPORTUNITY
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We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.
Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.
We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.
We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations.
Applicants are invited to identify reasonable accommodations that can be made to assist the min performinm the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a caes-by- case basis.
HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job
Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.
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The expected compensation for this position in California is: $228,000.00 USD – $285,000.00 USD